Book an appointment with your family doctor

You can now use the Patient Portal to:

  • Book an appointment with your family doctor
  • Book an appointment with another doctor at the clinic.
  • Receive and store documents sent by your doctor.

For patients whose family doctor is on extended leave (Dr. Laforest, Dr. Lamarre, Dr. Marciano and Dr. Shein), please call the clinic to make an appointment.

We make every effort to accommodate patients according to their needs for a consultation with a health care professional. In the meantime, if you are concerned about your health condition and cannot wait for your appointment, we recommend that you contact Info-Santé at 811 or go to the emergency room of the hospital of your choice.

Book an appointment through the emergency clinic

The appointments are available from 6:30 p.m. for a consultation the next day. The appointments remain open until the schedule is full. 

For patients WITH a family doctor at Clinique MedNam Lachine:

You can book an emergency appointment at the clinic through the portail patient:

For those who do not have an email address, you can book an appointment using the Bonjour Santé voice system by calling: (514) 437-1118.* NB.: This system only works for patients registered with a family doctor at the clinic (See below).

For patients WITHOUT a family doctor at Clinique MedNam Lachine:

You can book an appointment online through either Rendez-Vous Santé Québec or Bonjour Santé. Please note that fees may apply when using Bonjour Santé.

*NB: With the implementation of the appointment orchestrator (HUB) by the Ministry of Health and Social Services (MSSS), the booking of appointments for the emergency clinic can no longer be done by phone for patients who do not have a family doctor at clinique MedNam Lachine. The Bonjour Santé voice system (514-437-1118) is only functional for patients registered with a family doctor at the clinic.

Are you looking for a family doctor?

You can register on the waiting list of the Québec Family Doctor Finder (GAMF) by clicking here. By phone: 1 (877) 644-4545