Book an appointment with your family doctor
You can now use the Patient Portal to:
- Book an appointment with your family doctor
- Book an appointment with another doctor at the clinic.
- Receive and store documents sent by your doctor.
For patients whose family doctor is on extended leave (Dr. Laforest, Dr. Lamarre, Dr. Marciano and Dr. Shein), please call the clinic to make an appointment.
Book an appointment through the emergency clinic
The appointments are available from 6:30 p.m. for a consultation the next day. The appointments remain open until the schedule is full.
For patients WITH a family doctor at Clinique MedNam Lachine:
You can book an emergency appointment at the clinic through the portail patient:
For those who do not have an email address, you can book an appointment using the Bonjour Santé voice system by calling: (514) 437-1118.* NB.: This system only works for patients registered with a family doctor at the clinic (See below).
For patients WITHOUT a family doctor at Clinique MedNam Lachine:
You can book an appointment online through either Rendez-Vous Santé Québec or Bonjour Santé. Please note that fees may apply when using Bonjour Santé.
*NB: With the implementation of the appointment orchestrator (HUB) by the Ministry of Health and Social Services (MSSS), the booking of appointments for the emergency clinic can no longer be done by phone for patients who do not have a family doctor at clinique MedNam Lachine. The Bonjour Santé voice system (514-437-1118) is only functional for patients registered with a family doctor at the clinic.